Privacy Policy
Effective Date: July 2, 2026
Backyard Relief – Pet Waste Solutions
Backyard Relief ("we," "our," or "us") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
When you request service, contact us, or sign up for a membership, we may collect:
Name
Address
Phone number
Email address
Payment and billing information
Service preferences and scheduling information
Communications between you and Backyard Relief
How We Use Your Information
We use your information to:
Provide pet waste removal services
Schedule and manage appointments
Process payments and memberships
Send service-related notifications
Respond to customer inquiries
Improve our services and customer experience
Comply with legal obligations
Text Messaging & Communications
Customers may opt in to receive service-related text messages from Backyard Relief.
These messages may include:
Arrival notifications
Service completion notifications
Gate security confirmations
Scheduling updates
Account and billing communications
Message frequency varies based on service activity.
Message and data rates may apply.
Customers may opt out at any time by replying STOP to any text message.
Information Sharing
Backyard Relief does not sell, rent, or trade customer personal information.
Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.
We may share information only with trusted service providers who help us operate our business, such as payment processors, scheduling systems, website providers, and communication platforms. These providers are required to protect customer information and use it only for business purposes.
Data Security
We take reasonable measures to protect customer information from unauthorized access, disclosure, alteration, or destruction.
While no method of transmission or storage is completely secure, we strive to use commercially acceptable means to safeguard your information.
Third-Party Services
Our website and business operations may utilize third-party providers including payment processors, scheduling software, mapping services, and communication platforms. These providers maintain their own privacy policies governing the handling of information.
Children's Privacy
Our services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children.
Changes to This Policy
Backyard Relief may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have questions regarding this Privacy Policy, please contact:
Backyard Relief – Pet Waste Solutions
Littleton, Colorado
Email: info@backyardrelief.com
Website: backyardrelief.com