Privacy Policy

Effective Date: July 2, 2026

Backyard Relief – Pet Waste Solutions

Backyard Relief ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide. This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your information.


Text Messaging & Communications

Customers may choose to receive text messages from Backyard Relief regarding their services. Participation in SMS messaging is optional and not required to purchase services.

Customers opt in by checking an optional SMS consent checkbox during signup or onboarding.

Messages may include:

Message frequency varies depending on service activity. Message and data rates may apply.


SMS Privacy Disclosure

Backyard Relief does not sell, rent, or share your personal information or mobile opt-in data with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent information will not be shared, sold, rented, or disclosed to any third parties, except as required by law.


SMS Opt-In

Customers may opt in to receive text messages from Backyard Relief by:

By opting in, customers agree to receive service-related text messages including appointment reminders, technician arrival notifications, service completion notifications, gate confirmations, billing notifications, and support communications.


Help & Opt-Out

Customers may reply:

After opting out, customers will no longer receive text messages unless they provide consent again.

Consent to receive text messages is not a condition of purchasing any service.


Information Sharing

Backyard Relief does not sell, rent, lease, or trade customer personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data, consent records, and related personal information will not be shared with any third parties under any circumstances, except as required by law.

We may share information with trusted service providers that help operate our business, including:

These providers are required to protect customer information and may only use it for purposes directly related to providing services on our behalf.


Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.

While no method of transmission over the internet or electronic storage is completely secure, we strive to use commercially reasonable measures to protect your information.


Third-Party Services

Our website and business operations may utilize third-party providers, including:

These providers maintain their own privacy policies governing how they collect and process information.


Children's Privacy

Our services are not directed toward children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age.


Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us using the information provided below.

You may also opt out of text messaging communications at any time by replying STOP.


Changes to This Policy

Backyard Relief may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our services after changes are posted constitutes acceptance of the updated policy.


Contact Us

Backyard Relief – Pet Waste Solutions
Littleton, Colorado

Email: info@backyardrelief.com

Website: backyardrelief.com

Phone: (720) 605-9964